Terms & Conditions for Purchasing with Reclaimed Leather

By purchasing with Reclaimed Leather, you accept and agree to be bound by the terms and conditions shown. Any participation will constitute acceptance of this agreement. If you do not agree, please do not purchase.

Payment

We accept the following Methods of Payment:

  • Major Credit Cards
  • Checks
  • Cash

All purchases must be paid immediately unless other arrangements have been made and agreed upon by Reclaimed Leather. All purchases must be paid in full prior to shipping or delivery.

Our Products and Merchandise

We primarily sell our products in the retail store in Spring, Texas and also through website listings. We can ship across the country. We acquire our antique and vintage furniture from the UK. These are one-of-a-kind pieces, and for this reason, we sell our products on a first-come-first-serve basis. Please read our listing information carefully before purchasing to confirm you are in agreement with those details. Out of stock or sold products may still be viewed on the website but are unavailable for purchase. We reserve the right to remove listings that are out of stock or previously sold. If we are out of stock or sold on a piece you like, please revisit us shortly for similar products, as we actively procure our products from abroad. We work efficiently to ensure that we restock quickly. However, we have to account for time zone differences and hours of operation. We reserve the right to cancel an order if there was an error in our listings or the product is no longer available.

As mentioned before, we actively import to acquire our furniture from the UK on a weekly basis and are consistently updating our website as we receive shipments. If you’re looking to make a purchase, please contact us to discuss a US arrival schedule. Due to the nature of the specificity of where we get our furniture, we have to consider delivery processes both within the UK and internationally to the US. The process is extensive and includes logistics of loading points, packing, shipping, container transport, transport from ports to our warehouse, unpacking, inspection, repacking, scheduling of delivery, pickup by the delivery company and final delivery to you. Most of these services we have little control over, and there can be unforeseen delays. Please contact us to discuss the timeline for our anticipated purchase and delivery to you.

Condition Reports

Our products are antique and vintage pieces that range from 50 to 100 years old and have been passed on to many owners and used for multiple purposes. As a result, we will not list every chip, nick and scratch in our description since we consider this part of the history and character of the item. We have found from experience that customers have varied views on the condition of the product. In order to provide you with a product that meets your expectations, it is crucial that we have been able to communicate with you. For any detailed questions or concerns about the condition report of a product, please contact us. We take great care and time into procuring products that are rich in detail, quality, and history. We encourage you to call us and ask questions so we can discuss details of products prior to purchase.

Many of our furniture pieces have antique locks, which may or may not be in working condition. For questions specific to locks and keys, please contact us.

We are available for contact via email and telephone. We receive several emails daily so please be patient with response time. Also, ensure to check your Spam or Junk Mail for emails from us. Phone calls are attended to immediately during business hours. Due to the volume of inquiries, we prefer all condition reports, additional photos and other specific details of a particular product, be discussed over a phone call.

PLEASE NOTE:

  • ALL SALES ARE FINAL.
  • NO CANCELLATIONS OR REFUNDS ARE ACCEPTED.  
  • IT’S IMPORTANT TO ASK YOUR QUESTIONS PRIOR TO PURCHASE.
  • IF YOU ARE UNCERTAIN ABOUT ANYTHING, WE REQUEST THAT YOU DO NOT PURCHASE THE ITEM.  

Privacy Policy

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by contacting us via email or the phone number provided on our website.

Information Collection, Use, and Sharing

We are sole owners of information consolidated on this website. We only have access to and collect information that you have voluntarily given us via email, phone call or other direct contacts. We will not sell or rent this information to anyone.

We use the information you provide us to be able to service responses to your inquiries and questions. We will not share your information with any third party outside of our organization unless it is a necessity to fulfill your requests (e.g., to ship an order).

Unless otherwise stated, we will use your information to contact you in the future with information on specials, new products or services, or changes to this privacy policy.

Security

Any personal and confidential information provided to us is protected on our end both online and offline. Sensitive information (such as credit card data) is encrypted and securely transmitted to us. We also take measure to secure your information offline by careful storing of computers and servers with customer information on it. Limited access is provided to employees who need access to your information to perform their job (such as customer service and billing).

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 832-887-2398 or email us.

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